eWallet is a service offered by First National Bank (FNB) in South Africa. The service allows members to send money to individuals who have an active South African mobile phone number.
Since it was first introduced to the market in 2009, FNB eWallet has been used to transfer about R2 million on a daily basis. There have been more than 500 000 eWallets created since then. Part of the strategy is to increase the accessibility of financial services to all South Africans.
The service is available to anyone with a valid cellphone number in South Africa, as well as neighbouring countries Botswana, Swaziland, Lesotho, Zambia and Namibia.
The service is the most popular money-sending service in South Africa, mainly due to the convenience it provides. The service is quite simple to use and is inexpensive. One doesn’t need a bank account to benefit from using FNB eWallet services.
Funds can be withdrawn from FNB ATM machines.
Here’s how to get money out of your FNB eWallet:
- Use your cellphone to access the PIN
- The PIN expires within a few hours of your receiving it.
- Dial *120*277# to access the eWallet PIN
- If you don’t have airtime, you can dial *130*277#
- Select “Withdraw Cash”
- Your eWallet will send you a text message containing a unique four digit PIN
- The PIN expires within four hours
- Head to the FNB ATM closest to you
- At the ATM, select “Cardless Services”
- Select “eWallet Services”
- Enter your cellphone number on the keypad and select “Proceed”. Use a valid 10 digit South African cellphone number.
- Enter the four digit eWallet PIN
- Enter the amount you want to withdraw
- Take your cash from the ATM and end the transaction by pressing the Cancel button once you have completed the transaction.
Visit www.fnb.co.za for more information.