One of South Africa’s massive financial firms, Nedbank has made a mark in the country’s banking sector through the use of internet that has allowed the bank to be part of the top four banks in SA. The idea of introducing financial services that can be accessed by its clients online has heightened its clientele base.
The use of internet by Nedbank, whose revenue as of 2012 was R31.8 billion, allow the firm to invent self service banking, a state of the art system that includes aspects such as eNote, internet banking, telephone banking, cellphone banking, self service terminals, my financial life, eStatements, my eBills and by extension ATMs.
With eNote, a client is in charge of his finances and this is made possible by sending an SMS notification of any transaction activity done by the client on their savings account while internet banking allows clients to access their accounts instantly and such includes, making deposits, checking balances, making transfers, making payments to third parties, making tax payments to SARS and purchase prepaid airtime.
Telephone banking is a self service that enables clients to get foreign exchange rates for major currencies as well as other services like changing PIN numbers, list of account or beneficiaries, transfer between linked accounts, payment enquiries and balance enquiries. Cell phones and mobile banking allows clients to purchase airtime and also check account balances.
Another online feature on Nedbank’s techno services is the My financial life, the tool allows clients to link accounts from various banks and non banking financial services providers.
The eStatement services permits clients to have their own current account statements emailed for free while the eBills is an electronic , paperless bill collections solution that allows an organisation to present bills for a client to view and pay at their convenience.
The above are some of the online services used by Nedbank to remain on the top. For more services, the bank can be contacted on 0860555111.