The government of South Africa is working on replacing the old booklet national identification cards with the new smart card IDs. In a statement Minister of Home Affairs Malusi that three major banks in SA will soon be taking applications for new smart card IDs.
The Minister said that only three major banks have so far signed a memorandum of understanding with the government and these are Standard Bank, Nedbank, and First National.
Absa and Capitec, who are part of the big five consumer banks in the country, have explained their involvement in the service, while Standard Bank and Nedbank have provided more colour on how the system will work.
Below is what the banks said regarding this new initiative:
Standard Bank said that it has a national footprint of 650 branches.
Head of retail banking, Sibongiseni Ngundze, said that Standard Bank would begin its pilot survey with the service with staff this month (March). Pople who bank with Standard bank will be able to apply for their new smart card IDs from Standard Bank starting April this year.
People who bank with Standard Bank will be invited by appointment to come and enrol for their new smart card ID. The Department of Home Affairs, who will have a dedicated office at the bank, will handle the entire process.
Customers will be able to have their photographs taken; fingerprint verified and pay for the new card all at this central office, the bank said.
Customers will be able to collect their new smart card IDs from Standard Bank’s offices in Rosebank or Simmonds Street in Johannesburg.
Nedbank confirmed that it has been approached by the Department of Home Affairs to survey feasibility to enable clients to apply for the new Smart ID Card via its branch network.
FNB Head of Corporate Communications,Virginia Magapatona confirmed that the Memorandum Of Understanding has been signed with the Department of Home Affairs with regard to the processing of applications for Smart Card Identity Documents.
Absa spokesperson told BusinessTech that it would be participating in the application process.
Capitec however, said it would not be involved in the application and delivery of smart ID cards.
The bank also noted that a branch consultant would not be able to service the banking needs of a client and then at the same time attend to the ID card needs – “it would need to be done at a separate kiosk staffed by a another person,” it said.
The bank pointed out that its branches are sized to service its clients in the most optimum manner, “and there are very few branches that would have the extra floor space needed to allocate space for a separate Home Affairs kiosk”.
It said it did not have excess staff to deal with the expected volume of applications.
The DHA said that it has 70 offices accepting applications for the smart ID card, which will replace the current green ID book at a cost of R140.
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